Customer Care
Customer Care
Here at Alise O'Neal, we not only specialize in producing first class products, but we also specialize in people. Getting to know our customers and their needs are part of that process and where our service begins. We ask that you reach us via our many social media outlets found on each page, here on the website, phone or email.
Our business hours are provided below! All of our products are made by us and with lots of love. That takes time and attention to detail. The business hours are set to provide our customers with excellent service. Please keep them in mind when submitting any inquiries.
Mon- Fri 9am- 7pm Saturday 9am-2pm Sunday Closed
Privacy & Safety
Alise O'Neal Enterprise, (DBA Alise O'Neal), is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with Alise O'Neal Enterprise of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.
Returns and Exchanges
Because of the customization of our products and to prevent the spread of SARS-V-2 ( Coronavirus), we currently DO NOT accept any Returns or Exchanges at this time. We ask that you carefully read each product description for size and fit information and choose appropriately.
Wholesale/Bulk Orders and Inquiries
We do not support or offer Wholesale options at this time. Bulk orders receive a discount when they have reached to dollar amount ($500.00) or quantity (100 piece) threshold. This amount varies by item. Please check back or be sure to subscribe to our site and newsletter for updates and announcements.
Payment Methods
For your shopping convenience, we accept payments from all major credit cards, debit cards. Though we prefer our customers to use the site provided for tracking and accountability, we do accept CashApp and Venmo. Please contact us to confirm order before using this method.